Maintenance Service Alert: No downtime anticipated. StrataSync server maintenance planned Saturday, June 15th, 2024, starting 00:01AM EDT (US server-only)

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Please be advised that StrataSync will be undergoing planned Database server maintenance on Saturday, June 15th, 2024, starting 00:01AM EDT (UTC-4) over 48 hours for US Server hosted accounts. There is no downtime anticipated and all services should operate as normal.

If you experience any issues, please contact us at:
• (US Server) tac@viavisolutions.com or +1 844 468 4284

CX300 Software Version 2.1.0 and Auto-Test Available.

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Software update 2.1.0 is now available for your CX300 Communications Service Monitor on the CX300 ComXpert System Software webpage and in StrataSync. This is a major update comprised of both system software updates and Auto-Test application software updates.

A full list of new features, improvements, and bug fixes for the CX300 system software 2.1.0 are listed in the Software Release Notes. A few highlights are:

  • Added P25 Vocoder option.
  • Added AES/DES encryption option to P25.
  • Added keyloader function to P25 encryption option.
  • Added new L3Harris and Motorola radios to Auto-Test 1.3.5 included with this release. For more information, refer to the Auto-Test Release Notes.

The Auto-Test application software is also updated to Auto-Test Version 1.3.5. The full list of new radio models, operational improvements, and bug fixes are listed in the Auto-Test Release Notes.

  • BK Technologies KNG
  • ICOM P25
  • Kenwood Viking
  • L3Harris P25 Series
  • L3Harris XL Series
  • Motorola APX Series
  • Motorola MOTOTRBO

We strongly encourage all CX300 users to upgrade to system software 2.0.0.

Maintenance Service Alert: StrataSync services will be unavailable Saturday, March 16th 2024, from 00:01 until 02:00 CET (EU server-only)

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Please be advised that StrataSync services will be unavailable  Saturday, March 16th 2024, from 00:01 until 02:00 CET  (UTC +1) for the EU (Germany) Server.

The following web functions, reports,  and Instrument synchronization will be unavailable during this maintenance window.

  • {VIAVI test instrument synchronization with StrataSync/CERTiFi}
  • {StrataSync and CERTiFi web user interface}
  • {StrataSync APIs/external interfaces}
  • {StrataSync scheduled and notification emails, including saved views and reports}
  • {StrataSync Reports}
  • {StrataSync Analytics dashboards}
  • {StrataSync data exchange links}

During this period a key StrataSync component will be updated.

If you experience any issues, please contact us at:
• (EU Server) hotline.europe@viavisolutions.com or +49 7121 86 1345

Maintenance Service Alert: No downtime anticipated. StrataSync server maintenance planned Saturday, March 23rd, 2024, starting 00:01AM EDT (US server-only)

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Please be advised that StrataSync will be undergoing planned server maintenance on Saturday, March 23rd, 2024, starting 00:01AM EDT (UTC-4) for US Server hosted accounts. There is no downtime anticipated and all services should operate as normal.

Customers who have been previously notified will experience a few hours of connectivity downtime.

If you experience any issues, please contact us at:
• (US Server) tac@viavisolutions.com or +1 844 468 4284

CX300 Software Version 2.0.0 and Auto-Test Available.

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Software update 2.0.0 is now available for your CX300 Communications Service Monitor on the CX300 ComXpert System Software webpage and in StrataSync. This is a major update comprised of both system software updates and Auto-Test application software updates.

A full list of new features, improvements, and bug fixes for the CX300 system software 2.0.0 are listed in the Software Release Notes. A few highlights are:

  • Added TIA-603 50 Hz and 300 Hz High Pass Audio and Demodulation filters.
  • Added TIA-603 3 kHz and 15 kHz Low Pass Audio and Demodulation filters.
  • Added ability to restore saved setups from older CX300 software versions.
  • Includes Auto-Test application software Release Group: January 2024.

The Auto-Test application software is also updated to Release Group: January 2024. The full list of new radio models, operational improvements, and bug fixes are listed in the Auto-Test Release Notes.

  • BK Technologies KNG
  • ICOM P25
  • Kenwood NX3000/5000 Series
  • Kenwood Viking
  • L3Harris P25 Series
  • L3Harris XL Series
  • Motorola APX Series
  • Motorola MOTOTRBO
  • Tait DMR Series
  • Tait P25 Series

We strongly encourage all CX300 users to upgrade to system software 2.0.0.