Maintenance Service Alert: No downtime anticipated. StrataSync server maintenance planned Friday, 28th February 2025, starting 10:00PM EST until 12:00PM EST on Sunday, 2nd March 2025 (US server-only)

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Please be advised that StrataSync will be undergoing planned database server maintenance on Friday, 28th February 2025, starting 10:00PM EST until 12:00PM EST (UTC-5) on Sunday, 2nd March 2025, for US Server hosted accounts.
There is no downtime anticipated and all services should operate as normal.

If you experience any issues, please contact us at:
• (US Server) tac@viavisolutions.com or +1 844 468 4284

Maintenance Service Alert: StrataSync services will be unavailable Saturday, December 28th, from 00:01 until 6:00 AM EST (US server), and 0001 to 0600 CET (EU Server)

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Please be advised that StrataSync services will be unavailable Saturday, December 28th, from 00:01 until 6:00 AM EST (UTC-5) for US Server hosted accounts, and from 0001 until 0600 CET (UTC +1) for accounts on the EU (Germany) Server.

NOTE: Please clear your internet browser cache (‘browsing history’ and ‘cached images and files’), prior to logging in to the StrataSync web UI after a new release.

The following web functions, reports, and Instrument synchronization will be unavailable during this maintenance window:

  • {VIAVI test instrument synchronization with StrataSync/CERTiFi}
  • {StrataSync and CERTiFi web user interface}
  • {StrataSync APIs/external interfaces}
  • {StrataSync scheduled and notification emails, including saved views and reports}
  • {StrataSync Reports}
  • {StrataSync Analytics dashboards}
  • {StrataSync data exchange links}

During this period StrataSync will be upgraded to release version 17.1 for bug fix.