Tag Archives: StrataSync

Maintenance Service Alert: StrataSync services will be unavailable Saturday, September 14th, from 00:01 until 6:00 AM EDT (US server), and 0001 to 0600 CEST (EU Server)

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Please be advised that StrataSync services will be unavailable Saturday, September 14th, from 00:01 until 6:00 AM EDT (UTC-4) for US Server hosted accounts, and from 0001 until 0600 CEST (UTC +2) for accounts on the EU (Germany) Server.

The following web functions, reports, and Instrument synchronization will be unavailable during this maintenance window.

  • {VIAVI test instrument synchronization with StrataSync/CERTiFi}
  • {StrataSync and CERTiFi web user interface}
  • {StrataSync APIs/external interfaces}
  • {StrataSync scheduled and notification emails, including saved views and reports}
  • {StrataSync Reports}
  • {StrataSync Analytics dashboards}
  • {StrataSync data exchange links}

During this period StrataSync will be upgraded to release version 16.7 for database upgrade and AWS configuration updates.
StrataSync 16.7 does not contain any new functionality, features or bug fixes.

Maintenance Service Alert: No downtime anticipated. StrataSync server maintenance planned Friday, August 2nd, 2024, starting 11:00PM EDT (US server-only)

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Please be advised that StrataSync will be undergoing planned Database server maintenance on Friday, August 2nd, 2024, starting 11:00PM EDT (UTC-4) over 48 hours for US Server hosted accounts. There is no downtime anticipated and all services should operate as normal.

If you experience any issues, please contact us at:
• (US Server) tac@viavisolutions.com or +1 844 468 4284

Maintenance Service Alert: StrataSync services will be unavailable Saturday, March 16th 2024, from 00:01 until 02:00 CET (EU server-only)

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Please be advised that StrataSync services will be unavailable  Saturday, March 16th 2024, from 00:01 until 02:00 CET  (UTC +1) for the EU (Germany) Server.

The following web functions, reports,  and Instrument synchronization will be unavailable during this maintenance window.

  • {VIAVI test instrument synchronization with StrataSync/CERTiFi}
  • {StrataSync and CERTiFi web user interface}
  • {StrataSync APIs/external interfaces}
  • {StrataSync scheduled and notification emails, including saved views and reports}
  • {StrataSync Reports}
  • {StrataSync Analytics dashboards}
  • {StrataSync data exchange links}

During this period a key StrataSync component will be updated.

If you experience any issues, please contact us at:
• (EU Server) hotline.europe@viavisolutions.com or +49 7121 86 1345

Maintenance Service Alert: No downtime anticipated. StrataSync server maintenance planned Saturday, March 23rd, 2024, starting 00:01AM EDT (US server-only)

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Please be advised that StrataSync will be undergoing planned server maintenance on Saturday, March 23rd, 2024, starting 00:01AM EDT (UTC-4) for US Server hosted accounts. There is no downtime anticipated and all services should operate as normal.

Customers who have been previously notified will experience a few hours of connectivity downtime.

If you experience any issues, please contact us at:
• (US Server) tac@viavisolutions.com or +1 844 468 4284