TalkTalk Group Resolves Critical Customer Complaints with RFC 6349-Based TrueSpeed™

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“I can only endorse how effective the MTS-6000A MSAM using the RFC-6349 testing has been for my team. There is a real opportunity for the MTS-6000A MSAM to further enhance our testing capabilities with its multifunction and modular platforms. I have no doubt this will ultimately improve our network reliability and customer satisfaction.”

— Keith Vicary, Field Engineering Manager, TalkTalk Group

TalkTalk Group operates the United Kingdom’s largest next-generation network, with more than £600 million invested in infrastructure. As one of the UK’s leading telecom service providers, the company provides voice, broadband, and IPTV services to residential customers throughout the country and to more than 180,000 small and medium-size businesses and 350 partner companies. TalkTalk transports voice and data traffic for both their residential and business customers via a high-speed, all-IP national network that offers significant benefits in terms of efficiency and cost.

Read more to see how JDSU TrueSpeed testing helped.

Install the latest firmware for DSAM — now StrataSync Enabled

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A new firmware version is available for the DSAM (XT and non-XT versions) that provides support for StrataSync asset management software and also offers other updates. The firmware version is 4.3 for XT hardware and 3.8 for non-XT hardware.

The new firmware can be found under Firmware Update on the Asset homepage in StrataSync. Contact your system administrator if you have any problems.

The firmware will also be available in late June via the DSAM product page on jdsu.com.

Burst Testing application note

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 Why Test Burst

Traditional Ethernet service-activation test methodologies such as RFC 2544 focus on testing with constant bit rate traffic. Constant bit rate testing is an important step in testing Ethernet services because it allows for the measurement of throughput, frame loss, latency, and packet jitter while the network is operating in steady state for a given rate of test traffic. While testing with constant bit-rate traffic allows for the validation of important KPIs, it does not validate how well the network will perform when transporting the expected traffic patterns which will likely consist of a mix of constant bit-rate voice and video traffic and bursty data traffic. Ensuring that this bursty data traffic can pass through the network without frame loss and without impacting other services are the two goals of burst testing. Read more.

 

Demystify Burst Testing and CBS – JDSU webinar recording

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Watch the recorded webinar for in-depth view about what burst traffic really is, how it affects the quality of experience for customer services, how network-element policers and buffers operate, and how to properly verify your network’s ability to handle bursty traffic.

To learn more about the complete line of JDSU TrueSpeed test solution, visit www.jdsu.com/go/truespeed.

Stay tuned for a follow-on session as a result of the significant interest in burst testing.

Turn DSL into Gold

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DSL has been a copper-access plant technology of choice for brownfield triple-play services for many years. However, ever-growing bandwidth demand from IP-based video services continues to significantly challenge that technological choice. Yet recent enhancements contributing to DSL’s evolution tell a different story. Learn from JDSU how new DSL technologies are proving installed copper’s value and how near-term developments will help to improve delivered bandwidth and also complement PON/FTTH installations, blending the best of both worlds.

To learn more, register to access the archived  webinar recording presented by JDSU hosted by Light Reading.