TalkTalk Group Resolves Critical Customer Complaints with RFC 6349-Based TrueSpeed™

 

“I can only endorse how effective the MTS-6000A MSAM using the RFC-6349 testing has been for my team. There is a real opportunity for the MTS-6000A MSAM to further enhance our testing capabilities with its multifunction and modular platforms. I have no doubt this will ultimately improve our network reliability and customer satisfaction.”

— Keith Vicary, Field Engineering Manager, TalkTalk Group

TalkTalk Group operates the United Kingdom’s largest next-generation network, with more than £600 million invested in infrastructure. As one of the UK’s leading telecom service providers, the company provides voice, broadband, and IPTV services to residential customers throughout the country and to more than 180,000 small and medium-size businesses and 350 partner companies. TalkTalk transports voice and data traffic for both their residential and business customers via a high-speed, all-IP national network that offers significant benefits in terms of efficiency and cost.

Read more to see how JDSU TrueSpeed testing helped.

Install the latest firmware for DSAM — now StrataSync Enabled

A new firmware version is available for the DSAM (XT and non-XT versions) that provides support for StrataSync asset management software and also offers other updates. The firmware version is 4.3 for XT hardware and 3.8 for non-XT hardware.

The new firmware can be found under Firmware Update on the Asset homepage in StrataSync. Contact your system administrator if you have any problems.

The firmware will also be available in late June via the DSAM product page on jdsu.com.