StrataSync will be unavailable Saturday, 4/29/2017

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The StrataSync service will be unavailable to users during a scheduled maintenance and upgrade window on Saturday, April 29th , 2017.
 The downtime will begin approximately 8:00 AM EDT. Resumption of normal service is planned on or prior to Sunday, April 30th, 2017.

 During this period, StrataSync will be upgraded to Release Version 6.5.

Account access and instrument synchronization will be unavailable during this time.

A separate notice will be posted with StrataSync Version 6.5 Release notes.

 

Thank you for your patience during this maintenance window.

 

DSAM Firmware version 4.5.3 now available via StrataSync

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DSAM firmware version 4.5.3 has been released, and is available on StrataSync.

Use the “Upgrade Firmware” action on the ASSETS menu to deploy firmware upgrades to your instruments.

Release notes are available on the firmware update page and linked below, the significant changes in v4.5.3 are as follows:

Release Notes: DSAM 4.5.3 firmware fixes a few customer scenarios discovered since the release of v4.5.1 firmware. These situations include low throughput results when a significant delay (lag) is present between the DSAM and throughput server and incorrect ISDB-T readings for those units equipped with ISDB-T hardware. It is recommended to upgrade to v4.5.3 if either of these scenarios are likely to occur or if the DSAM is at a firmware version earlier than v4.5.1.

DSAM_4.5.3_Release_Notes_us