Category Archives: StrataSync

Maintenance Service Alert: No downtime anticipated. StrataSync server maintenance planned Saturday, March 23rd, 2024, starting 00:01AM EDT (US server-only)

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Please be advised that StrataSync will be undergoing planned server maintenance on Saturday, March 23rd, 2024, starting 00:01AM EDT (UTC-4) for US Server hosted accounts. There is no downtime anticipated and all services should operate as normal.

Customers who have been previously notified will experience a few hours of connectivity downtime.

If you experience any issues, please contact us at:
• (US Server) tac@viavisolutions.com or +1 844 468 4284

Maintenance Service Alert: StrataSync services will be unavailable Saturday, February 17th, from 00:01 until 6:00 AM EST (US server), and 0001 to 0600 CEST (EU Server)

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Please be advised that StrataSync services will be unavailable  Saturday, February 17th, from 00:01 until 6:00 AM EST  (UTC-5) for US Server hosted accounts, and from 0001 until 0600 CEST (UTC +2) for accounts on the EU (Germany) Server.

The following web functions, reports,  and Instrument synchronization will be unavailable during this maintenance window.

  • {VIAVI test instrument synchronization with StrataSync/CERTiFi}
  • {StrataSync and CERTiFi web user interface}
  • {StrataSync APIs/external interfaces}
  • {StrataSync scheduled and notification emails, including saved views and reports}
  • {StrataSync Reports}
  • {StrataSync Analytics dashboards}
  • {StrataSync data exchange links}

During this period StrataSync will be upgraded to release version 16.5.

StrataSync 16.5 will contain new functionality, performance enhancements, and bug fixes.

The release notes for StrataSync Release 16.5 is attached.

The release notes contain information about the above changes, as well as new operational information.

StrataSync 16.5 Release Notes 021424

Maintenance Service Alert: StrataSync Analytics services will be unavailable Friday, December 15th, from 21:00 until 23:59 EDT (US server), and 21:00 to 23:59 CEST (EU Server)

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Please be advised that StrataSync Analytics services will be unavailable Friday, December 15th, from 21:00 until 23:59 EDT (UTC-5) for US Server hosted accounts, and from 21:00 to 23:59 CEST (UTC +1) for accounts on the Euro (Germany) Server.

The following StrataSync functions will be unavailable during this maintenance window.
{StrataSync Analytics dashboards}

All other services will remain in operation during this maintenance window.
During this period StrataSync will be upgraded to release version 16.1. StrataSync 16.1 will contain new functionality, security updates, and bug fixes.

The release notes for StrataSync Release 16.1 are attached.

StrataSync 16.1 Release Notes 120823

Maintenance Service Alert: No downtime anticipated. StrataSync database maintenance planned Saturday, October 14th, from 6:00AM until 8:00PM EDT (US server), and 12:00 to 02:00 Sunday October 15th CEST (EU Server)

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Please be advised that StrataSync will be undergoing planned database maintenance on Saturday, October 14th, from 06:00AM until 8:00PM EDT (UTC-4) for US Server hosted accounts, and from 12:00 to 02:00 Sunday October 15th CEST (UTC+2) for accounts on the Euro (EU) Server. There is no downtime anticipated and all services should operate as normal.
If you experience any issues, please contact us at:
• (US Server) tac@viavisolutions.com or +1 844 468 4284
• (EU Server) hotline.europe@viavisolutions.com or +49 7121 86 1345