TalkTalk Group Resolves Critical Customer Complaints with RFC 6349-Based TrueSpeed™

 

“I can only endorse how effective the MTS-6000A MSAM using the RFC-6349 testing has been for my team. There is a real opportunity for the MTS-6000A MSAM to further enhance our testing capabilities with its multifunction and modular platforms. I have no doubt this will ultimately improve our network reliability and customer satisfaction.”

— Keith Vicary, Field Engineering Manager, TalkTalk Group

TalkTalk Group operates the United Kingdom’s largest next-generation network, with more than £600 million invested in infrastructure. As one of the UK’s leading telecom service providers, the company provides voice, broadband, and IPTV services to residential customers throughout the country and to more than 180,000 small and medium-size businesses and 350 partner companies. TalkTalk transports voice and data traffic for both their residential and business customers via a high-speed, all-IP national network that offers significant benefits in terms of efficiency and cost.

Read more to see how JDSU TrueSpeed testing helped.

Install the latest firmware for DSAM — now StrataSync Enabled

A new firmware version is available for the DSAM (XT and non-XT versions) that provides support for StrataSync asset management software and also offers other updates. The firmware version is 4.3 for XT hardware and 3.8 for non-XT hardware.

The new firmware can be found under Firmware Update on the Asset homepage in StrataSync. Contact your system administrator if you have any problems.

The firmware will also be available in late June via the DSAM product page on jdsu.com.

Improve Your LTE/4G Deployment Reliability: Test CPRI over FTTA during Installation

 

Watch the recorded webinar to learn how the JDSU T-BERD®/MTS platform can improve FTTA deployment reliability as well as reduce repair time with CPRI and OBSAI testing.

JDSU recommends a robust testing methodology including bit-error rate testing (BERT) and delay testing during installation and protocol-aware monitoring capability to identify alarms during repair.

This presentation includes a live demonstration of the T-BERD/MTS CPRI application.

Industry-first functionality that resolves interconnect problems and ensures Small-Cells are VoLTE ready

Installing CPRI and OBSAI Links Between an RE and REC
Our experience working with large service providers in Asia and North America shows that ensuring a quality customer experience requires verifying the link between the radio equipment (RE) and radio equipment controllers (REC). These links comprise dark fiber, a DWDM network, or CPRI over OTN. Eliminating dropped calls because of missed handoffs or errors in baseband processing and poor data throughput caused by TCP packet retransmissions requires verifying Layer 1 and 2 parameters, like error-free transmission and delay.

For more information about this new JDSU solution, visit