Monthly Archives: March 2024

Maintenance Service Alert: StrataSync services will be unavailable Saturday, March 16th 2024, from 00:01 until 02:00 CET (EU server-only)

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Please be advised that StrataSync services will be unavailable  Saturday, March 16th 2024, from 00:01 until 02:00 CET  (UTC +1) for the EU (Germany) Server.

The following web functions, reports,  and Instrument synchronization will be unavailable during this maintenance window.

  • {VIAVI test instrument synchronization with StrataSync/CERTiFi}
  • {StrataSync and CERTiFi web user interface}
  • {StrataSync APIs/external interfaces}
  • {StrataSync scheduled and notification emails, including saved views and reports}
  • {StrataSync Reports}
  • {StrataSync Analytics dashboards}
  • {StrataSync data exchange links}

During this period a key StrataSync component will be updated.

If you experience any issues, please contact us at:
• (EU Server) hotline.europe@viavisolutions.com or +49 7121 86 1345

Maintenance Service Alert: No downtime anticipated. StrataSync server maintenance planned Saturday, March 23rd, 2024, starting 00:01AM EDT (US server-only)

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Please be advised that StrataSync will be undergoing planned server maintenance on Saturday, March 23rd, 2024, starting 00:01AM EDT (UTC-4) for US Server hosted accounts. There is no downtime anticipated and all services should operate as normal.

Customers who have been previously notified will experience a few hours of connectivity downtime.

If you experience any issues, please contact us at:
• (US Server) tac@viavisolutions.com or +1 844 468 4284